Privacy Policy
At Courts of Rayleigh Florist, we are committed to protecting your privacy and ensuring the security of your personal information. we will never share your details with any second party. All your details will be disposed of responsibly and we use a secure cloud-based system to store your information online. If a recipient should call to ask where flowers are sent from we will always contact you first for permission before disclosing any information.
- your personal Information: When placing an order or signing up for our services, we may collect personal information such as your name, email address, phone number, and delivery address. This information is used solely for order processing, delivery, and communication purposes.
- Payment Details: We do not store any credit card or payment information. All payment transactions are processed securely through trusted third-party payment gateways.
- Communication: We may use your contact details to communicate important order updates, delivery notifications, or promotional offers. You can opt-out of marketing communications at any time by contacting our customer support.
- Data Protection: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Third-Party Disclosure: We do not share your personal information with third parties for marketing purposes. However, certain trusted service providers may have access to your data to assist with order processing and delivery.
- Cookies: Our website may use cookies to enhance user experience and track website usage. You can adjust your browser settings to refuse cookies if desired.
- Changes to Policy: We reserve the right to update our Privacy Policy as needed. Any changes will be communicated to you through our website or via email.
If you have any questions or concerns regarding our delivery complaints or privacy policy, please don't hesitate to contact our customer support team. We value your trust in us and look forward to providing you with exceptional floral services.